Contact The Old Countryhouse 
 
To make a booking please phone us during office hours between 8am and 8pm or use the Book Now button below. Both methods provide instant confirmation of a booking for your chosen dates.

For group bookings for more than 6 guests please ONLY use our Group Booking Form 

If you have a question we welcome your contact but suggest you check the frequently asked questions first.
 
Frequently Asked Questions

How do I get to The Old Countryhouse? 
Please click here to find out how to get here from the airport, the train station and the city centre.

How do I book accommodation? 
Either book by phone or online by clicking here . 

Do you have vacancies on....?
Please click here to check available rooms.
 
Do you provide a shuttle to/from the airport and/or train station? 
We can book a shuttle bus to/from the airport for you.  Click here to view your transport options to/from the train station. 

Do you know of any cheap car or camper van hire company? 
Yes, we personally know most rental car operators in Christchurch.  We can help you find a good deal to hire a car or camper van and make the experience nice and easy for you.  We will phone around the operators to obtain the best possible price for you plus with many hire companies we can organise a FREE pick up from our hostel. In our experience we often hear from our guests that they appreciated our help getting a good deal on their rental vehicle and they often comment that we have helped them save time and money. Please click here to obtain a FREE quote.
 
Do you provide bedding? 
Yes, we do and towels are provided in any ensuite room or are available for hire for a small cost.

How far are you from the city centre? 
We are only 1500 metres from Cathedral Square and there is a bus stop just outside the hostel.

Car Parking? Bicycle Parking?
Cars: Yes, there is off street parking plus lots of FREE on street parking. Bicycles: Yes, we have a bicycle parking area inside the property grounds where you can leave and lock up your bicycle.

Arriving outside our reception hours? 
During opening hours between 9am and 11pm: Guests may check-in any time after 1pm during reception hours.

Outside opening hours:  We are pleased we can arrange a late check in for guests arriving at night time.

Internet/WiFi? 
Yes, we have three computers with internet for guest use.  Guests with their own laptop may use our WiFi with coverage throughout the hostel.
 
Cancellation Policy? 
All cancellations or changes to the booking must be received by us 48 hours prior to the day of arrival.  However, if you need to cancel your booking within the 48 hours please phone us and we will try to resell your room and if successful we will not charge you - not even a small cancellation fee.  But, if we do not hear from you and you do not turn up, then we will charge your credit card with the full amount for the first night.

CHRISTMAS BOOKINGS:
We have a minimum stay period over Christmas and your booking MUST include the three nights of 24, 25 and 26 December otherwise your booking will not be accepted.

NEW YEAR:
We have a minimum stay period over New Year and your booking MUST include the three nights of 30 and 31 December and 1 January otherwise your booking will not be accepted.
 
EXTENDED CANCELLATION POLICY for Christmas & New Year Bookings: 
Any cancellations must be received by email ONE WEEK PRIOR TO your arrival. Cancellations within one week and failure to arrive will be charged at 100% of your booking. However we will endeavour to re-let your room and if successful there will be no charge.

 
Contact Details:

Phone
When calling from New Zealand 03 381 5504
When calling from outside New Zealand +64 3 381 5504

Street Address:
437 Gloucester Street, Christchurch

Email: Click Here

	*	Voted the best hostel in New Zealand for the last four out of five years
	*	Awarded a Thumbs Up Award by Lets Go Guidebook every year since 2002
	*	Winner of a BUG 4 Star Award
	*	2010 Hostelbookers Excellence Award for Cleanliness